FAQs

Below is a list of frequently asked questions to provide quick answers at the click of a button:

Common FAQs

• Is DMEevalumate.com HIPAA compliant?
• Is it ok for a physician to utilize a DME company's account?
• How do I register?
• How long does it take to complete the Medicare compliant order?
• What is the Prior Authorization process when a patient requires an OT/PT evaluation?
• Does DMEevalumate.com save the paperwork that it generates?
• If a mistake was made on the face-to-face evaluation documentation, what can physicians do to amend it?

Practitioners FAQs

• Can I use my existing DME provider?

DME Company FAQs

• Why change the way we have been doing business for the last 20 years?
• What are the benefits of using DMEevalumate for companies that are not in one of the seven Prior Authorization States?
• Is DMEevalumate.com an electronic template?
• Does DMEevalumate.com have a guarantee?

Common FAQs

Is DMEevalumate.com HIPAA compliant?

Yes, it fully complies with the United States Health Insurance Portability and Accountability Act of 1996.

Is it ok for a physician to utilize a DME company's account?

This has been answered as part of our Tips from the trenches: Jan 30 TFTT

How do I register?

You can download registration instructions for both practitioners and DME Companies, by choosing the appropriate link below.

• DME Companies Registration Instructions (320kb PDF)
• Practitioner Registration Instructions (140kb PDF)

Or

• Go to the DME Company registration page
• Go to the Practitioner registration page

How long does it take to complete the Medicare compliant order?

Less than 20-minutes. DMEevalumate.com simply asks the practitioner appropriate questions and generates the face to face evaluation and seven element order, and CMN (when required) to request medical equipment.

What is the Prior Authorization process when a patient requires an OT/PT evaluation?

This has been answered as part of our Tips from the trenches: Jan 17 TFTT

Does DMEevalumate.com save the paperwork that it generates?

No, DMEevalumate.com is 100 percent HIPAA compliant and does not keep a record of any documentation generated. Once the physician completes the online face-to-face evaluation, the PDF that is produced is solely in the physician's possession and should be saved and filed accordingly.

If a mistake was made on the face-to-face evaluation documentation, what can physicians do to amend it?

This has been answered as part of our Tips from the trenches: Feb 28 TFTT

Practitioner FAQs

Can I use my existing DME provider?

Yes, either enter their information manually or request that they send you an invite.

DME Company FAQs

Why change the way we have been doing business for the last 20 years?

This has been answered as part of our Tips from the trenches: Feb 6 TFTT

What are the benefits of using DMEevalumate for companies that are not in one of the seven Prior Authorization States?

This has been answered as part of our Tips from the trenches: Feb 15 TFTT

Is DMEevalumate.com an electronic template?

DMEevalumate has all of the attributes of an electronic template, such as streamlining and organizing information, and takes the concept one big step further. DMEevalumate.com is an algorithmic program that compares the practitioner's answers during a face-to-face evaluation to the Medicare criteria, to determine what equipment, if any, the patient qualifies for.